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Privacy Policy

Last updated: 20 May 2026  ·  Compliant with POPIA (South Africa)  ·  Governing law: Republic of South Africa

Plain English summary: We collect your email address when you buy. We use it to send you your access link and purchase receipt. We don't sell your data. Your agent inputs are processed by Claude (Anthropic) to generate your results and are not stored by us. You can request deletion of your data at any time.

1. Who is responsible for your data

The responsible party (data operator) under the Protection of Personal Information Act, 4 of 2013 (POPIA) is:

Denver Jacobs, trading as Agentry
Email: denverjacobs1983@gmail.com
Website: agentry.co.za

2. What information we collect

DataWhen collectedWhy
Email address When you make a purchase Send your access link; support requests; refund processing
Payment reference When you make a purchase Link your purchase to your access; refund processing
Agent inputs (text you type or files you upload) When you use an agent Sent to Claude (Anthropic) to generate your result — not stored by Agentry
Name and contact details When you submit an agent for listing Review and communicate about your submission
Browser/device data Automatically on site visit Standard web server logs; not linked to individuals

We do not collect passwords, card numbers, ID numbers, or sensitive personal information as defined by POPIA. Card data is handled entirely by Paystack.

3. How we use your information

We do not use your information for profiling, automated decision-making, or marketing without your explicit consent.

4. Who we share your data with

We share only what is necessary with the following third-party processors:

ProcessorData sharedPurposeLocation
Paystack Email, payment amount Payment processing and receipts Nigeria / South Africa
Anthropic (Claude API) Your agent inputs (text/files) Generate AI responses United States
Resend Email address Deliver purchase confirmation emails United States
Railway Email, agent usage data Host the agent platform United States
Axxess IP address, page views Host agentry.co.za South Africa

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Your agent inputs and Claude

When you use an agent, the text and files you provide are sent to the Claude API (Anthropic, PBC, USA). This is necessary to generate your results. Anthropic processes this data under their own Privacy Policy.

Agentry does not store your agent inputs or the Claude-generated outputs. They exist only in your browser session.

Do not submit content that includes other people's sensitive personal information (ID numbers, medical records, financial account details) to the agents.

6. Cookies and tracking

We use only essential functional storage:

7. Data retention

We retain your email address and purchase record for 3 years from your purchase date, to enable access link resending and process potential refund requests. After that, records are deleted.

Agent submission data (if you apply to list an agent) is retained for the duration of the listing relationship, then for 1 year after.

8. Your rights under POPIA

📋 Right to access

Request a copy of all personal information we hold about you.

✏️ Right to correct

Request correction of inaccurate personal information.

🗑️ Right to deletion

Request deletion of your personal information (subject to legal retention requirements).

🚫 Right to object

Object to processing of your personal information for specific purposes.

📦 Right to portability

Receive your personal information in a structured, machine-readable format.

⚖️ Right to complain

Lodge a complaint with the Information Regulator of South Africa at inforeg@justice.gov.za.

To exercise any of these rights, email denverjacobs1983@gmail.com with subject line "POPIA Data Request". We will respond within 30 days.

9. Cross-border transfers

Some of our processors (Anthropic, Resend, Railway) are based in the United States. By using Agentry, you consent to your data being processed in the United States for the purposes described in section 4. We only use processors who maintain adequate data protection standards.

10. Security

We take reasonable technical and organisational measures to protect your personal information, including:

No internet transmission is 100% secure. We will notify you of any material data breach as required by POPIA.

11. Children

Agentry is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us immediately.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will always reflect the most recent version. For material changes, we will notify buyers via email.

13. Contact us

For any privacy-related questions, requests, or concerns:
Email: denverjacobs1983@gmail.com
Subject line: "Privacy — [your request]"

We aim to respond to all privacy requests within 10 business days.